Privacy policy

Last updated: August 16, 2025

At Rethink, we care deeply about your privacy and your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us at rethink.nz.

What We Collect

We may collect the following information:

• Contact details (like your name, address, phone, email)

• Payment info (handled securely via Shopify and third-party providers)

• Order and browsing activity (e.g., items viewed, added to cart, or purchased)

• Device and usage data (like IP address, browser, and site interactions)

This helps us process orders, personalize your shopping experience, and improve our store.

How We Use Your Info

We use your data to:

• Process and fulfill orders

• Provide customer support

• Improve and personalize our website and services

• Send updates or promotions (you can opt out anytime)

• Prevent fraud and ensure secure transactions

Who We Share It With

We only share your info with trusted partners like:

• Shopify (who powers our store)

• Delivery & payment providers

• Marketing tools (to show relevant ads or send emails – only if you opt in)
  

We never sell your personal data.

Shopify Platform

Our website is hosted on Shopify, which may use customer data to improve its services and enhance the user experience. For more details, please refer to the Shopify Consumer Privacy Policy available in the Privacy Policy section of their website.

Advertising & Analytics

We use Google services such as Google Ads and Enhanced Conversions to help measure the effectiveness of our advertising and improve your experience with Rethink.

This may involve sharing limited first-party customer information (such as email address, phone number, or purchase details) with Google in hashed or encrypted form so that Google can provide measurement, reporting, and ad targeting services on our behalf. We only collect and share this information when:

• It has been provided directly by you to Rethink through our website, app, or in-store interactions (e.g., purchases, newsletter sign-ups, or account registrations).

• We have obtained your consent where required by law.

Google may use this information in accordance with their Privacy Policy and you can control how your data is used by adjusting your Google My Activity settings.

We do not collect or share sensitive categories of personal data (such as health, religious beliefs, political affiliation, or information about children under 13) with Google.

International Transfers

Because we use Shopify, your information may be processed outside of New Zealand. We rely on secure, privacy-compliant mechanisms to safeguard your data.

Your Rights

Depending on where you live, you may have the right to:

• Access, update, or delete your data

• Opt out of marketing communications

• Request more details about how your data is used

To make a request, contact us at info@rethink.nz.

Updates

We may update this policy from time to time. Changes will be posted here with an updated date.

Contact Us

For questions or concerns, reach out to:
Email: info@rethink.nz
Mail: PO Box 50091, Porirua 5240, New Zealand